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Privacy Policy

 

NuEra Telecom is a fully complier  of the annual 47 C.F.R. § 64.2009(e) CPNI  (Customer Proprietary Network Information) Certification EB Docket 06-36 Annual 64.2009(e) CPNI Certification

 

NuEra Telecom  has established operating procedures that are adequate to ensure compliance with the Commission’s CPNI rules. See 47 C.F.R. § 64.2001 et seq. -  procedures ensure that the company is in compliance with the requirements set forth in section 64.2001 et seq. of the Commission’s rules.

 

Annual 47 C.F.R. § 64.2009(e) CPNI Certification - EB Docket 06-36

 

Nu Era Telecom advises all employees of their duty to safeguard CPNI.

 

Employees are advised that violations of this duty will subject an employee to disciplinary action, up to and including immediate termination of employment.

 

The Company makes CPNI available to employees only on a need-to-know basis.

 

Use of customer proprietary network information without customer approval (47 C.F.R. § 64.2005); Approval required for use of customer proprietary network information (47 C.F.R. § 64.2007); Notice required for use of customer proprietary network information (47 C.F.R. § 64.2008); Safeguards required for use of customer proprietary network information (47 C.F.R. § 64.2009)

 

The Company does not use, disclose, or permit access to CPNI for marketing purposes.

 

The Company does not disclose CPNI to third parties or permit third parties to access or use CPNI except as permitted by 47 U.S.C. § 222 or as otherwise permitted by law.

 

Safeguards on the disclosure of customer proprietary network information (47C.F.R. § 64.2010)

 

The Company does not provide any telephone access to call detail information and does not provide any in-store access to CPNI.

 

Customers may access their CPNI online only by providing a password that is not prompted by a request for readily available biographical information or account information. To establish a password, a customer must be authenticated without the use of readily available biographical information or account information. If a customer cannot provide the correct password, the customer must be re-authenticated and must establish a new password.

 

Customers are notified immediately by email whenever a password, online account, or address of record is created or changed. This notice does not reveal the changed information and is not sent to a changed email address.

 

Notification of customer proprietary information security breaches (47 C.F.R. § 64.2011)

 

The Company requires notification of relevant law enforcement agencies and customers in accordance with FCC rules in the event of a breach of CPNI.

 

The Company maintains records of any breaches discovered, notifications made to law enforcement, and notifications made to customers. These records include, where available, dates of discovery and notification, a detailed description of the CPNI that was the subject of the breach, and the circumstances of the breach.

 

Annual 47 C.F.R. § 64.2009(e) CPNI Certification - EB Docket 06-36

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